VoIP is Gaining Popularity in Asia

Internet telephony is now a billions business in Asia and is expected to grow by at least 20 per cent annually. Enterprises who initially wary of VoIP due to reliability and investment seems to have finally overcome their initial resistance. Major countries in Asia such as China, Japan, India and Singapore have taken significant steps for VoIP implementation for enterprises.

Why VoIP is on the Rise?

Voice over Internet Protocol (VoIP) is a technology that allows you to make telephone calls using a broadband Internet connection. It converts the voice signals into data for transmission over an IP network, and then reconverts the data back to voice signals.

There are several factors tip in the scales in favor of IP telephony. But the primary one is the trend towards a consolidated data and voice infrastructure as organizations look to reduce operational costs.

Also, an increasing need to replace traditional private branch exchange (PBX) systems has pushed businesses to look at alternatives like VoIP. With the current distributed IP phone solution, enterprises do not have to fuss over system breakdowns that once plagued the old PBX.

The implementation of VoIP system allows voice calls to be carried over the company’s existing data network. The IP phone system has helped to reduce voice traffic and ease the maintenance.

The rise of VoIP among enterprises also because of the high growth of broadband connections to the home, improvements in quality of service, and hook-ups that allow VoIP calls over ordinary telephone handsets rather than clunky PC microphone systems.

VoIP services for now typically promise a significant cost savings, virtually wiping out charges for long distance and international calls. In addition, connecting phone calls over the Internet could eventually open the door to advanced communications services that tie voice together with e-mail, instant messaging and video conferencing.

VOIP Diet

Everyone’s heard of “fad diets” from the Atkins Diet to the Amputation Diet. The VOIP Diet is a sure-fire diet that lures you away from big, expensive and fattening power lunches. The VOIP Diet enables you to eat smart by working from home. Instead of hurried lunches at the burger place, open the fridge and eat last night’s nutritious and inexpensive leftovers.

How can you lose weight on the VOIP Diet? Just install DSL or cable high-speed internet access and a Multitech VOIP extender in a converted spare room in your home or apartment. Multitech can connect to your office’s phone system. As a part of our sales ACD group, I need to be available for our many sales requests. The first thing I noticed after installing the Multitech VOIP was my sales went through the roof. No more office distractions. I could now just focus on my customers.

The second thing I noticed was my car. I hardly drove and with gas costing roughly $3.00 per gallon, I’m content leaving my car right where it is. Of course, the best perk was seeing my family more. They loved it and I did too. I was home in the mornings and able to eat breakfast with them and I was home when they returned from school. It was a huge positive change with my wife and kids. They are so much happier and so am I. I still go to the office once a week but days of a long and hassled commute are over. And don’t get me started on the 20 lbs I dropped by not eating at Mr. Beef.

Get the technology that enables more home time and encourages better eating. A single port, a Multitech VOIP gateway and extender costs only $995.00. You can install it on virtually any telephone system including Partner, Merlin Legend, Merlin Magix and Definity. VOIP works on ADSL, SDSL and Cable.

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Applicability of Federal Wiretapping Law to VoIP

One issue that the FCC is discussing in their proceedings is that this new technology may provide a way to make the detection of crimes more difficult. The Federal Bureau of Investigation (“FBI”) is concerned that VoIP “offers increasing opportunities for terrorists, spies and criminals to evade lawful electronic surveillance,” since they could make calls over the Internet, which requires different technology than the FBI currently uses for intercepting regular telephone calls.It is also easier to apply strong encryption to VoIP transmissions. Hence, the FBI is pressing the FCC for new Internet eavesdropping rules. If the FBI’s position prevails, it will have access not only to VoIP calls, but anything else that travels over broadband, including e-mail, instant messaging, and Internet browsing. Civil libertarians are justifiably concerned about privacy and other civil liberty implications.

The FBI already has the ability to seek a court order to conduct surveillance of a broadband user under existing federal wiretapping laws. Vonage, for example, has been served with subpoenas for both call records and call data. Vonage can retrieve the data immediately because the company has it on hand. When the company receives a request for live voice interception, it is easily able to copy the data stream and send it to another location because all the VoIP calls go through a central server. It is unclear why the FBI needs additional access beyond what it can obtain under existing laws, but if it is granted, broadband users will need to understand the capability that law enforcement will have to access all of their cable activity

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Active Directory and Organizational Units

Active Directory

Active Directory (AD) is a way to logically organizing users, computers, and resources on the UAA network. The UAA AD system (UAACTDIR) is organized into Organization Units (OU) that give members access to shared drives that contain proprietary information. The OU that a user belongs to is determined by the department or office of their employment.

(X:) Shared Drive

These shared drives are mapped to the (X:) drive under the "Network Drives" section of My Computer on your Windows PC. Shared drives contain folder/file permissions for groups and individuals based on their required needs and access to department documents and resources.

(H:) Home Folder

Another drive that will automatically appear under the "Network Drives" section of My Computer is the (H:) drive. The (H:) drive represents a users home folder that serves as a personal storage repository for documents that only the AD user has access.

Juniper Research Forecasts $1.5 Billion Revenue Stream for Mobile AR Apps by 2015

As per new research conducted by Juniper Research, entitled “Mobile Augmented Reality: Opportunities, Forecasts & Strategic Analysis 2011-2011,” mobile global revenues driven by increasing number of leading brands, retailers and mobile vendors investing in mobile augmented reality (AR) applications and services, is expected to reach $1.5 billion by 2015.

According to the report, from an eight million figure in 2009, the installed base of AR capable smartphones has reached up to 100 million units in 2010. The growth was fueled by AR apps gaining popularity among smaller development companies and researchers at technological institutes with support from the larger players. Some of the major developments highlighted in the Mobile Augmented Reality report included release of Qualcomm’s AR-software development kit for Android, availability of preloaded AR browsers within Samsung (News - Alert) handsets in selected markets as well as branded mobile advertising campaigns from Carlsberg and Coca Cola with featured AR elements.

At this week’s ITEXPO East 2011, the leading IP communications conference, mobile vendors presented at the 4GWE conference, which discussed the critical issues of how best to enable and exploit the mobile Internet. 4GWE explored the trends driving a shift toward an anywhere, anytime, broadband mobile network. The conference served as a gathering place for Mobile Network Operators, fixed carriers, handset manufacturers, mobile Internet device manufacturers, application providers, and venture capitalists.

Executives from mobile vendors including Skype, Google (News - Alert), Verizon, Motorola, AT&T, and more, expanded upon the operator's role in meeting the ever increasing demand for wireless services; how carriers will prioritize traffic in an age of mobility and never ending applications; the role of the device in delivering 4G applications; how the smartphone will improve productivity in the enterprise and at home; and the role of 4G technologies including WiMAX (News - Alert) 2.0, WiFi, and LTE.

In a release, report author Dr. Windsor Holden said, “One of the key benefits from this heightened activity is the fact that it generates press interest and public awareness: even if consumers don’t necessarily understand how it works, they can see real life examples of AR in action. Likewise, it serves to generate wider interest amongst brands and developers who can see potential applications for AR technology; it educates the market.”

With the last-minute deployments of AR elements to pre-existing apps, the report also discusses the hesitancy among developers and consumers in accepting AR apps as “real,” given that the use of AR was limited and had failed to engage successfully with the end user.

Instructions for Router Installation

If you are using a router, please follow these instructions for connecting to the DSL modem.

* Connect the port labeled "WAN" or "Internet" on your router to the DSL modem.
* DO NOT connect a port labeled "LAN" on your router to the DSL modem!
* Follow the manufacturer's directions for configuration. If you check the router's status panel it should be getting an IP address that begins with 10. If it is not, you may have a problem with how you have it connected or configured which will need to be resolved before you can continue. (We do not support the use of routers; please refer to your router user manual.)
* Once you have an IP address that begins with 10, connect a computer to the router. Make sure you are getting an IP address from the router and have good communications with it.
* Register the router:
Do it yourself:
+ Visit the DSL registration page at http://umdsl.itcs.umich.edu/ and authenticate. This will register the router.
+ Wait 30 minutes and release/renew the router's IP address using its control panel, or by power-cycling the router.
+ If you can't reach the registration page, try accessing it from a computer connected directly to the DSL modem to be sure it is working in general. Assuming that it is working, failures to reach the registration page from behind the router may indicate a problem with how the router or connected computer is configured. These problems should be resolved before proceeding.

IP Telephone Service That's Easy, Inexpensive and Reliable!

Until now, IP Telephone services were complex and often needed expensive equipment to connect to your existing phone system. Accessing the latest PC phoning features and having a "portable" phone number that follows you wherever you go sometimes required replacement of all your phones with IP phones.

With MeritVoice, your organization has all the benefits of an advanced, low cost IP Telephone service without changing your current phone system. In most cases, MeritVoice even provides the equipment your system may need to connect to an IP phone line usually at no additional cost!

MeritVoice also provides local calling throughout Michigan (with none of the black-out areas other providers have), long distance calling worldwide and full 800 number capability.

* Delivers a complete, reliable and secure, converged communications solution integrating voice and data over your IP network.

* MeritVoice uses Merit's advanced fiber-optic network and leverages the power of our Members' dedicated connections to the network.

* Brings IP cost savings and features to conventional phone systems.

* Consolidates voice, video and data from one source: a single supplier for networking, phone, administrative and billing support.

* Advanced features like emergency and broadcast dialing which allows you to call your whole community in minutes. Voice broadcast reaches vast numbers of people in a short amount of time via either their fixed or mobile phone as well as via SMS alerting and e-mail.

* MeritVoice peers with TelNet's network at multiple points in Michigan, enhancing performance, speed, and reliability.

Together with TelNet WorldWide, Merit brings the most experienced team in IP Voice technology and networking to your organization!

* Merit and TelNet are Michigan-based providers with the largest coverage in the state.

* Cost savings: assuring cost savings with the best-in-class, customized solutions

* Our priority is Michgan's Research, Education, Library and HealthCare organizations!

Duke to convert phone service to voice over IP

Duke University will convert all phone service on the main Duke campus, including the health system, to Voice over Internet Protocol (VoIP), over a two-year period. The move will vastly simplify the way phone service is provided across campus, and will reduce phone service costs by more than $2 million a year when completed.

VoIP is a technology that converts the voice at one end of a telephone conversation into small packets of data, transmits those packets across existing data networks, and reassembles them into intelligible speech at the other end of the call. Since VoIP eliminates the need for dedicated telephone lines and switching equipment, the system can help to reduce infrastructure and communication costs.

“OIT has been testing and piloting Voice over IP service for some time now, and we put our first 500 production phone sets into service three years ago,” said Duke University Chief Information Officer Tracy Futhey. “Today, 10 percent of our phones are using VoIP, and our technology infrastructure is ready to support VoIP for all users on campus.” Many large corporations have been using VoIP for years and, increasingly, universities are following suit.

The adoption of VoIP, Futhey explained, “will allow us to retire Duke’s legacy phone switches, which are costly to maintain and, in some cases, difficult to upgrade. With everyone using VoIP for phone service, we will be able to reduce phone rates for all departments starting in July of next year and, because we will standardize the models we offer for most applications, we will also be able to save on equipment purchases and establish a common replacement schedule. All of this helps ensure that we are using Duke’s financial resources as efficiently as possible.”

The aggressive conversion schedule—replacing more than 30,000 lines over the course of two years—will allow the enterprise to benefit from the projected annual savings as quickly as possible, and to avoid the cost of upgrading legacy equipment. In addition, this process will give each department the opportunity to review phone needs, with an eye toward reducing the number of lines used and thereby saving even more on phone service.

OIT project staff have already started meeting with key staff in the offices of the provost, the executive vice president and the health system to share the draft project plan. Once a schedule for conversion of each department is set, project timelines, metrics and status reports will be made available via the Web. As the staff in each department gets close to conversion, they will receive detailed information about the process and instructions for use of the new phones.

While VoIP phones use different technology to transmit calls, they work essentially the same way other phones do: you pick up a handset, punch out the number you want on the keypad, and use other buttons for redial, hold, and so on. With VoIP service, however, you’ll be able to do other things, like move your phone (and your dedicated phone number) to another location without paying for a service call, or duplicate the settings from your office phone on the phone in your lab.

Software Phones at Dartmouth

Students at Dartmouth can now use their computers as phones - and through an independent development, long distance charges are now also a thing of the past. This fall, Dartmouth's incoming freshmen can download free software that allows their Windows computers to function as telephones on both the campus's wireless and wired networks. This offering is one of several new mobile voice options from Dartmouth's Computing Services Department.

"I don't think anyone's done this before on such a large scale," says Bob Johnson, Associate Director for Telecommunications, "so we're eager to see how the community uses these new ways of communicating. We'll be studying it."

The "softphones," which are being phased in throughout the fall term starting with the first year students, allow any Windows computer to place and receive telephone calls. Wireless or wired, all users need is a headset or handset (available from the campus computer store), some free software from the Dartmouth Web site, and an assigned phone number in order to talk on the phone from Dartmouth to anyone, anywhere, anytime. There are a few new handheld wireless phone options as well.

"This software frees you from thinking a phone is a physical device," says Larry Levine, Director of Computing. "Your phone could be your laptop computer, your handheld computer, or any other wireless device."

The rollout of the software is the first of a new generation of communications technologies made possible by an upgrade of the campus data network this past winter and spring. Once separate, the data and telephone networks are now merged in a way that provides new services to the Dartmouth community, including voice-over Internet protocol, or VoIP. With VoIP, phone calls travel along the converged data-telephone network, eliminating long distance fees.

"Softphones are less expensive than cell phones," says Levine. "Because we've also simply stopped charging for long distance calls, no matter what kind of phone you use at Dartmouth there's no charge for long distance, whether you call from a regular phone or a softphone," says Levine.

This campus-wide technological experiment will be closely watched. Computer Science Professor David Kotz and his students, as well as Thayer School of Engineering professors and professionals from Computing Services, will all study the impact on both the wireless and wired networks as more and more converged traffic crosses the wires during the term.

Internet phones have arrived

The idea of digitizing voices isn't new; just listen to a CD. But digitizing phone calls, organizing them in "packets," and sending them over network lines is now becoming mainstream. Dartmouth is embracing this new technology by converting its traditional phone lines to voice-over Internet protocol, or VOIP.

As part of Dartmouth's planned upgrade, a new and improved network infrastructure, which was gradually installed over the last five months, will be rigorously tested over the next few weeks. The new equipment allows for "convergence," a term that describes the fact that cable TV, voice and data will travel through one line.

"Convergence is saving us space and money," says Brad Noblet, director of technical services for Peter Kiewit Computing Services. "The jack in the wall becomes an all-in-one utility, and we upgrade all three systems with one shot."

From a user's point of view, sending phone calls over the data lines with a new system works exactly the same way as before. The actual VOIP phone set looks a little different, but users will not otherwise notice a difference in basic telephone service, says Noblet. However, the new system brings new conveniences, such as the ability to place calls or retrieve messages from a wireless-enabled laptop via Dartmouth's campuswide wireless network.

"I find it very easy to use, and I use it routinely to call off campus," says John Winn, Professor of Chemistry. "I particularly like that it keeps a list of calls I've placed; I just scroll back to a previously-called number and lift the receiver to place a new call to that number."

Barry Scherr, Provost and the Mandel Family Professor of Russian, agrees. "I like it," he says. "It's a mini computer that doubles as a phone; I can even get news headlines on it."

According to Bob Johnson, Associate Director of Telecommunications, the upgrade provided Dartmouth with a tenfold increase in overall bandwidth capacity and improved network intelligence that brings us "out to the edge of current technology."

"Our old network worked with routers going through one hub," says Johnson. "We replaced the hubs with switches and upgraded all the routers to provide better, uninterrupted service." This means that Dartmouth has upgraded its system to better manage the torrent of information flowing around the campus and to and from the rest of the world.

The new equipment ensures that messages are not slowed down, adds Johnson. Whether it's voice, data or cable TV information that's moving around our campus network, service will be consistent and reliable. Backup generators have been installed as part of the upgrade, ensuring that network service will never be compromised and 911 service will continue to function in an emergency.

While VOIP is tested, though, the old phone service will remain in place.

"We have a three-year safety net," says Noblet. "That's how long our existing telephone contract runs."

Alex Jordan '03, from Chelmsford, Mass., is an engineering major working with the VOIP infrastructure for his senior thesis. He is working with specialized digital radios that use the amateur radio bands to make long distance network connections. He is creating a new network independent of the campus system that will be able to operate over much longer distances.

"Since the radios are portable," he says, "it would be possible to set up these wireless video and voice connections virtually anywhere using just a laptop, a commercial webcam and the digital radios. They would be especially well-suited for emergency or disaster areas where traditional modes of communication have been rendered inoperable. It has been exciting to see how well the VOIP standards work and to get the chance to use them to meet our communication needs over these new networks."

Welcome to VoIP at UofL

Voice over IP (VoIP) is an increasingly popular form of telephone service. VoIP works by taking the voice signals on your telephone, converting the signals to digital information, and sending them over a computer network instead of over traditional telephone lines. Over the past few years VoIP replaced most of the phone systems at larger organizations, such as UofL, and is now offered to homes in some areas over broadband cable and DSL connections.

The university has been using VoIP successfully since 2002. VoIP can be installed anywhere the ethernet network is available. Only one internet outlet is necessary to use a VoIP phone. When installed, the VoIP phone plugs into the Internet outlet and the computer plugs into the back of the phone.

The University of Louisville gratefully acknowledges the assistance of Case Western Reserve University in the development of these web pages for their permission to use VoIP documentation and materials from their web site.

Area codes to change at Kilmer Library, Dec. 3rd; Part of Rutgers VOIP project

After December 3rd any calls to phone numbers in the Kilmer Library must be preceded by a new area code - 848. This change is taking place as part of the university's five year project to implement Voice Over Internet Protocol (VOIP) phone lines across the New Brunswick/Piscataway campuses.

For a limited period of time, callers who dial the old area code of 732 will reach a recorded announcement that reminds them of the new area code and asks them to redial.

Rutgers initiated the VOIP project to provide university departments and offices with less expensive and more manageable options for their telecommunication needs. The change to VOIP phone service will be undertaken in stages, over the next four years, based on the infrastructure available on the different campuses and the readiness of specific buildings and departments. There are currently no plans to implement VOIP on the Camden and Newark campuses.

The Libraries are excited by the move to VOIP because it will allow us to save money on phone costs and will allow new options in our phone service. As an example of one possible benefit - since Rutgers will own the entire 848 area code, faculty or staff members who move to an office in another building can take their phone number with them. This change alone will save Libraries personnel, and their professional and personal contacts, countless hours in now-unnecessary phone book updates over the years to come.

In the months ahead the Libraries will post news updates as additional library buildings implement VOIP and change their area code to 848. The next library scheduled to implement VOIP is the Douglass Library, in March or April of 2011.

New Features offered by Voip

The new system will provide SanJac a variety of new features.

One-X Portal

The Avaya one-X Portal will give SanJac employees easy access to communications capabilities anytime, anywhere. Avaya one-X™ Portal is a web-based software solution that provides workers with access to directory information, voicemail, and audio conferencing.

Enhanced 911

Amcom’s enhanced 911 . The solutions pinpoint a 911 caller’s exact location and pass it along to the Public Safety Answering Point (PSAP). This kind of reliable, automatic transfer of information will help you provide vital, lifesaving information and notify the appropriate onsite personnel that an emergency call is in progress.

VoIP @ Qatar University New Telephone System

Information Technology Services implemented this spring semester of a new VoIP (Voice over Internet Protocol) telephone system, a technology that enabled the University to make telephone calls using the Campus network instead of traditional phone lines. All Colleges/departments has been migrated to the new VoIP system gradually.

Old System Disconnection

Since all the offices and staff have been migrated to the new system, we are starting discontinuation of the old system. All the OLD PHONES operational at ITS Department will be discontinued starting Jun 01, 2010. This process will be gradually executed throughout Qatar University and by Jun 30, 2010, QU should have only one system to operate and use.

New QU Numbers

New numbers have been published on QU website and respective departmental websites. Also, online directory at QU website can be used to search for new numbers.

Qatar University Main Number = 403 3333
New ITS Helpdesk = 403 3456.8

VoIP Fulfillment Launched by VoIP Supply

VoIP Fulfillment by VoIP Supply is a suite of services specifically designed for VoIP service providers that increase operational efficiency, decreases costs and bolster customer experience. I spoke with VoIP Supply's Garrett Smith - Chief Marketing Officer, Mike Russo - Executive Vice President, and Donald Stefanie - VoIP Service Provider Program Manager to learn more.

First off Garrett mentioned that VoIP Supply has over 700 service provider customer – an impressive number – though not all of them are using their new VoIP Fulfillment services. They actually targeted service providers and resellers back in 2004 when their business first started. However, although VoIP Supply started with the service provider and reseller space, they refocused around 2006/2007 on end users since the margins on hardware were getting squeezed. Now they're targeting SMBs directly at 150 seats and under. They also launched their buyback program during the recession period, which really took off and enabled IT Directors to scrape some cash together from some old telecom equipment. In their first year they purchased about $1 million in used equipment. VoIP supply also has a Refresh (refurbished/reconditional) 10-step program that takes customer's used products, cleans it, fixes it up, replaces broken buttons, and then sells it. Last year they launched their "Deploy" service which is their nationwide installation service.

Garret Smith explained, "You can come to VoIP Supply as an end user customer and you can get your phone system, your hosted system, your networking, your cables, your surveillance system even - completely configured, shipped plug n' play and then have our outsourced installation staff go into your office and do the whole soup-to-nuts installation for you, the testing, the final settings & configurations, and essentially leave you with a brand new working system and you don't have to lift a finger." Garrett added that this service is gaining a lot of traction amongst their service provider customers since they're looking to make it easier for their customers to get started.

Garrett, "Where we differentiate is with the ancillary things, like device consultation and selection. Due to the number of service providers, the number of end user customers, the number of resellers that we touch, the variety and the longevity, we're in a position where service providers can come to us and work with us to find the right fit for their service."

Garrett explained they can take the 1st tier customer support and act as a service providers technical support to answer phones or email as though they were the service provider. They can also do co-branding, add any sort of sticker or collateral and custom brand the packing tape, etc. Garrett explained, "Essentially, we can take the entire back-end infrastructure from a pick, pack, and ship, from a device configuration, a customer service & returns perpective and white label that and act as though we are that service provider."

VoIP Supply sells IP phones, IP cameras, extended warranties, Asterisk hardware, networking equipment, DECT SIP phones, and more. One other interesting offering is that VoIP Supply has a leads generation program that providers 30 leads per day to service providers