Cloud Services, VoIP to Thrive in 2010: 3CLogic

Progressively , enterprises are confronting the ramifications of new technology implemented from the “bottom up,” as well as customer-driven demand for features and enhanced communication capabilities. Services delivered “from the cloud” – such as software-as-a-service and platform-as-a-service – will continue to be adopted in 2010 as more organizations seek to decrease operating expenses and more frequently choose “pay as you go” models, according to Mohita Chawla, director of business development at 3CLogic.

3CLogic presents complete and fully hosted call center solutions that keep customers in “sharp focus at all times, powered by the highest quality call center software in the industry to bring the most reliable call center technology anywhere in the world,” according to company officials.

According to Chawla – who is speaking at the ITEXPO East in Miami next month – 2010 will prolong to be the year of efficiencies, with mainstream market adoption of HD VoIP as part of conferencing applications predicted to take hold in the latter half of 2010.Rich Tehrani ( News - Alert), CEO of TMC, recently sat down with Chawla to discuss what else the future holds.

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VoIP company predicts a happy New Year

A US provider of VoIP solutions is predicting a very happy New Year for the sector, forecasting widespread development on an international scale for VoIP hardware in 2010.

According to Ari Rabban, chief executive officer for, the VoIP solutions sector has shown itself to be largely recession-proof, rising from the shadows of the tough global economic conditions as a top choice for small businesses looking to cut costs.

Mr Rabban told TMCnet: "The mobile VoIP market will continue to gain more and more traction and we anticipate to see some major announcements coming out during 2010, but perhaps more important than announcements, actual usage."

The website reports that the communications technology sector, which includes companies offering VoIP solutions, has previously seen widespread growth throughout 2009, adding that itself reported a three-fold rise in sales over the course of the year.

A recent survey by internet service provider O2 ended that mobile broadband technology has benefitted 44 per cent of UK businesses in recent months.

VoIP solutions uptake predicted to ascend in New Year.

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VoIP racket busted, equipment seized

An investigation group dispatched from Metropolitan Police Crime Division raided a well-equipped underground call centre in Ravibhawan and arrested a racketeer for his involvement in flouting telecommunication laws recently.

The accused Anwar Hussein (24), who comes from Kolkata-24 Porguna, India, and his two accomplices were found to be operating VoIP (Voice over Internet Protocol) from a rented three-storey building, illegally blocking Nepal Telecom’s gateway, thus inflicting a loss of millions. While, the other accuse named Raju and another named Bharat Lal Shrestha (27), hailing from Chaugada-3, Nuwakot are at large. Raju’s information were still sketchy.

SSP Rana Bahadur Chand, in-charge, MPCD, revealed that the three some had been using the SIM cards bearing numbers — 9807020501, 9803811605 and 9841467386 — registered in the name of Raju, who goes by his single name. The police also picked up an eight-lined CDMA wireless adaptor, a Euro Tech Communication’s 32-lined capacity GSM VoIP, a GSM VoIP Gateway equipment, a UPS, a wireless broadband internet antenna, extension codes, a requester, 300 recharge cards, a laptop, a desktop, mobile phone sets and 209 Mero Mobile SIM cards, among others.

The seized properties are said to be valued over Rs 10 million. Anwar has been handed over to the Metropolitan Police Range, Hanumandhoka.

What is VOIP Gateway?

Call by-passers utilize VoIP GSM Gateway to divert international rings from the official gateway. The call is then transmitted to the telecom subscribers through a GSM SIM card. The ISD at that time displays a personal caller ID on the receiver’s gadget. VoIP has always been a problem for telecom service providers in the country. As stated by the Telecommunications Act, 2053, any person convicted of posing threat to telecommunications systems and service can face a fine equal to the principal amount of loss caused or sentence up to 5 years in prison or both.

VoIP utilizes broadband Internet for routing phone calls, unlike conventional switching and fibre-optic alternatives.

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Tips for VoIP Subscribers

If you have or are idea of subscribing to an interconnected VoIP service, you should:

  1. Provide your correct physical address to your consistent VoIP service providers to ensure that emergency services can fast be dispatched to your location.

  2. Be familiar with your VoIP service provider’s events for updating your address, and promptly update address in order in the event of a change.

  3. Have a clear kind of any limits of your 911 service.

  4. Inform children, babysitters, and visitors about your VoIP service and its 911 limits, if any.

  5. If your power is out or your Internet link is down, be aware that your VoIP service may not work. Consider installing a backup power supply, maintaining a traditional phone line, or having a wireless phone as a backup.

  6. If you have questions about whether the phone service you are receiving is an consistent VoIP service, contact your service provider for further information.

VOIP Internet Phone Adapter - OOMA

VoIP Disadvantages

911 Issues – Unlike the majority traditional telephone networks, a call to 911 using an Internet phone will not always provide the emergency response center with the caller’s name and location. The majority VoIP providers continue to improve their 911 services. However, consumers who are considering Internet telephone service are strongly urged to check the status of 911 services with potential provider - as well as local police and fire departments in communities in which they plan to make Internet phone calls - and understand their limitations before entering into a contract.

Lose Your Power, Lose Your Service - Unless you have several type of backup power for your high-speed modem, you will lose all Internet phone service if you lose power.

Keeping Your present Phone Number - Customers may or may not be able to stay their current numbers when switching from standard telephone service to VoIP. It is important to verify this with a potential broadband phone provider when thinking about signing up.

Directory Service – If you switch from traditional telephone service to Internet phone service, your new number will likely not be in the telephone directory or available from directory assistance. Also, you may no longer be able to receive free phone directories from the landline service provider.

Calling 900 Numbers - VoIP clients are generally not able to dial 900 or 10-10 numbers, or receive collect calls.

O2: Yes, we’re acquiring Jajah Internet phone company

O2, the mobile phone separation of Spanish telecommunication company Telefónica, confirmed today that it’s acquiring Israel-based Internet voip phone company Jajah for 145 million euros (that’s $207 million).

The move reflects the rising interest in VoIP technology on the part of the large telecom and tech companies. In November, Israeli financial news site and TechCrunch. TheMarker reported that O2 was requesting for Jajah against Microsoft and Cisco, and it reported this weekend that O2 had won the bidding war. (At the same time, an O2 press representative told us the reports were “entirely speculation.”)

Telefónica is not the only telecom company interested in VoIP startups. Last year, BT acquired Ribbit, which dubbed itself “Silicon Valley’s first voip phone company.”
Jajah says it has approximately 15 million subscribers. It has launched at DEMO, the technology conference co-produced by VentureBeat, and raised $35 million from Sequoia Capital, Deutsche Telekom, Intel Capital, and others.

Types of VoIP phones

Low charge for long distance calls and worldwide calls offered by VoIP (Voice over Internet Protocol) attract extra and more users. VoIP phone systems are usually included as an option to a traditional PSTN (public switched telephone network). VoIP phone systems are also called SIP phone systems (SIP stands for Session Initiation Protocol) and consist of VoIP server and VoIP phones.

VoIP phones are required to receive and place phone calls over IP (internet protocol).

There are some types of VoIP phones:

VoIP soft phones :
VoIP softphones (SIP softphones) are element of VoIP software. A VoIP softphone is a program association on the computer to execute VoIP communication. Because you need to have a earphones or microphone on your computer to hear and transmit the voice VoIP soft phones make use of these plans in order to receive and make calls. VoIP software can be downloaded from the Internet and the majority VoIP provider offer VoIP soft phones for free.

USB VoIP Phones :
A USB VoIP phone is plugged into the USB port of the computer and using VoIP software install on the computer start working as a normal phone. Usually, a USB VoIP phone is a microphone and a speaker and it perform the same function as the hardware of your computer does. But USB VoIP phones behave like normal phones do that makes them suitable in use and therefore USB VoIP phones are more preferable for the user.

Hardware VoIP Phones (SIP Phones) :
Hardware VoIP phones look like normal telephones but have already included VoIP software so that you can make and receive calls via IP. Hardware VoIP phones share a computer network instead of a customary PSTN thereby you do not need an extra PSTN point for your VoIP phone.

Analog Phones with a VoIP adapter :
If you do not want to spend money on hardware based VoIP phone you can use your analog phone with an ATA adapter (Analog Telephony Adapter). VoIP adapters are plugged into the Ethernet network and linked to the analog phone to change the data. VoIP adapters may be easily added to your network and therefore you will have your analog phone working as a VoIP phone. In case you choose to switch to ordinary PSTN system you can restore the ATA adapter.

Using VoIP softphones is the cheapest way to use VoIP services as you can get VoIP software for free but VoIP phones based on hardware may offer extra convenience as you do not need to use your computer.

Snom's VoIP Service Product receives important accolade

Snom Technology AG manufacturers and develops Voice-over-Internet-Protocol telephones and interrelated equipment based on the IETF open standard SIP (Session Initiation Protocol). This sip based products recognised for its high-quality, customisable and cost-effective business solutions. Snom is also differentiated by the company’s ten-year history in the VoIP industry, and its commitment to high security standards.

All of Snom’s software exists in the firmware on its voip phones - making it easier for voip users to new features and download updates. snom customers advantage from the interoperability and flexibility that snom voip telephones offer, including integration and universal compatibility and plug-and-play with any SIP-based telephony platform.The Linux-based VoIP telephones support all common standards, as well as the latest voip technology platforms including STUN (Simple Traversal of UDP through NATs), ENUM (telephone number mapping) and NAT (Network Address Translation). All snom voip phones are well-suited with SIP-based telephone systems and system components including open source platforms such as Asterisk, SER or sipXpbx, and proprietary solutions offered by Snom’s certified partners.

The devices are suitable for make use of in little and medium-sized enterprises, residential offices, and for Internet Phone Service Providers, carriers, and OEM customers.

How VoIP Works

VoIP convert the voice signal from your telephone into a digital signal that can travel over the Internet. If you are calling a usual telephone number, the signal is then changed back at the other end. Depending on the type of VoIP service, you can make a VoIP call from a computer, a particular VoIP phone, or a usual phone with or without an adapter.

In addition, new wireless "hot spots" in public location such as airports, parks, and cafes allow you to attach to the Internet, and may enable you to use VoIP service wirelessly. If your VoIP service supplier assigns you a regular telephone number, then you can receive calls from regular telephones that don’t need particular equipment, and most possible you'll be able to dial just as you forever have.

VoIP User Issues and Wireless Access Point Placement Comics

Voip User Issues

Wireless Access Point Placement Comics

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Advantages of VOIP

  • The major advantage is the amounts of money you end up save on your phone bills as compare to a traditional phone line.
  • Cheap and easy to use. Since it is simple, improvement is relatively simpler too.
  • You can integrate it with an existing phone link.
  • With VOIP PC-to-PC, call is free no matter the distance and PC-to-Phone charges are ostensible.

  • For a monthly fee you may make unlimited free calls within a geographic area.
  • A virtual number enable you to make calls from wherever as long as a broadband link is available.
  • You may pay for a number in a geography region of your option, which works out very cheap. If your relations and friends live in Virginia and you moved to California, you may purchase a Virginia number and make local calls to your loved ones.

Internet phone service
  • You can access your VOIP account just like your email Id from any where in the world as extended as you have an internet phone. This makes it easy for those who travel often to make calls frequently to those back at home at local call rates, no matter where they are.
  • You may call or message or do together at the similar time with VOIP services.

Ooma Core VoIP Phone System

Voip and Telephone Cartoons

VoIP phone security concerns for confidential business calls

VoIP is a potential target for attackers.

Hacking VOIP exposed

Voip hackers and attackers on work

Latest voip phones

SIP protocol

How voip phones attach?

What is VoIP?

VoIP (Voice over Internet Protocol) is a comparatively new technology that allows you to use your computer's network link as a Phone service.

VoIP technology is mounting in popularity. Calls using this technology are cheaper than those on the usual phone network, mainly for long distance and international numbers. As broadband internet access becomes extra widespread, VoIP is also becoming an ever more easy and suitable way to communicate.

You need a computer to use approximately all VoIP services. Some may require special software and equipment, such as microphones.

Some services may offer features such as meeting and video calls, but might not be able to offer some customary phone services.

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