VoIP service provider MSA Communication of Korea has adopted Oracle Communications’ Converged Application Server to extend a new VoIP Broadband phone service. This process is known as “IMTEL Wiz.” The companies expect it will help MSA achieve high revenue and increase a competitive edge.
MSA Communication was the first VoIP provider in Korea to adopt the Oracle service delivery platform, which enabled the company to extend a wide variety range of new services. As a result, MSA Communication has greater than before sales by 10 percent and reduced the time to market with a more simplified process for new voip service development. Also, differential charging modes are available depending on VoIP service policies, helping the company deliver a differentiated customer experience at the lowest total cost. All of these benefits enabled MSA Communication to enlarge into the business to business (B2B) market.
”IMTEL Wiz” offers free connections to government agencies or VoIP service guide calls, as well as the unlisted call function, which connects VoIP phone calls without displaying the caller’s phone number, all of which were impossible in existing VoIP Internet phone services.
“By providing new voip services quickly and easily through Oracle Communications Converged Application Server, MSA Communication stands out in the highly competitive domestic VoIP internet phone service market,” said Raghav Sahgal, vice president and general manager for Asia-Pacific, Oracle Communications. “Based on Java, the Oracle Communications Converged Application Server enables communications voip service providers to develop services quickly at minimum cost. We are confident that this Oracle product will catalyze a new era in the Korean communications industry.”
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